FlyEgypt is the first budget airline in Egypt, with a dream of putting destinations within people’s reach at affordable fares, enabling people to discover the world. FlyEgypt started its operations as a single class charter operator.Egypt, the cradle... Read More
FlyEgypt jobs For Customer Service Specialist
- Job description :
- Handle all customers complaints.
- Check the compensation process starting from the time of flight, comparing with the schedule’s first version and last version according to Europe law of compensation.
- Handle reports of lost and damaged baggage and investigate each case individually.
- Handle seat allocation requests for the passengers and reserving special services (Luggage, wheelchairs) and track payments accordingly.
- Follow up on minor incidents of delayed flights or lost baggage.
- Check emails daily for any delayed flights and complaints.
- Job Requirements :
- Fluent English.
- Knowledge of Eu261 law is a plus.
- Bachelor Degree.
- Cairo Resident.
FlyEgypt is the first budget airline in Egypt, with a dream of putting destinations within people’s reach at affordable fares, enabling people to discover the world. FlyEgypt started its operations as a single class charter operator.Egypt, the cradle... Read More
